A Selection of Beautifully Crafted Gifts and Fashion Accessories you will love

Making a Purchase
ONLINE For UK customers only. Just browse through the online store, then click on the item you may wish to purchase (BUY NOW). When you have finished shopping, click on CHECKOUT, and you will be asked to fill in your shipping details, and shipping costs will be added. Click on MAKE PAYMENT. You will then be taken to the Paypal Secure Payment System to make your card payment. (All your personal information including credit card details are encrypted via the Paypal secure servers). We accept the credit & debit cards listed above. If you are not a UK customer, then please contact us for shipping costs outside the United Kingdom. Tel: +44 2476 764476 or Email: complete.crafts@ntlworld.com
BY POST We accept cheques in Pounds Sterling made payable to "Mrs J Moseley". Post to: Complete Crafts, 23 Leacrest Road, Coventry. CV6 2NP along with your order requirements.
Shipping
UK orders are usually despatched next day by Royal Mail First Class or Standard Parcel Post Delivery service.(depending on weight)
International orders are usually despatched next day by Royal Mail Airmail or Parcelforce delivery service.(depending on weight)
Delivery
UK 1-5 working days
Europe 3-7 working days
Worldwide 7-14 working days
Please note these times may vary during busy periods and holidays such as Christmas.
Back Orders
If your item is not in stock, we will back order for you. You will be contacted with the option to cancel your order if you would prefer not to wait.

Tax Charges
All prices are in Pounds Sterling and include VAT at 17.5%

Returns Policy
If for any reason you wish to return your item, we will give a refund providing the following conditions are met:
(Note that we can only refund shipping costs on goods that are faulty, or supplied in error. Please contact us within 7 days if goods are faulty or supplied in error).
1. Goods should be returned with 28 days.
2. Goods are in unused and original condition.
3. Goods are well packaged to avoid damage in transit.Recommend Proof of posting should be obtained.
4. Returns should include your name, address, order reference and reason for return.

Privacy Policy
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
Buyers information is used only to take and fulfill orders.
We do not disclose buyers information to third parties.
We do not send random marketing emails to personal email addresses (spam).

Terms And Conditions
By using our website, you agree to be bound by Complete Crafts UK Terms & Conditions, as stated below.
Contract for the Supply of Products or Services
The display of goods on the Complete Crafts site amounts to an invitation to treat only and is not an offer to sell products or services at any price indicated. No contract for the supply of products or goods will be deemed to exist between you and Complete Crafts unless, and until, an email is sent by Complete Crafts to you confirming that your order has been accepted and payment has been successfully made. This confirmation e-mail amounts to an acceptance by Complete Crafts of your offer to buy goods or services from Complete Crafts and this acceptance is effective regardless of whether or not you receive the e-mail. Complete Crafts are free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself. Price and availability information is subject to change without notice.
Site Information
Complete Crafts is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents. Complete Crafts disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, Complete Crafts does not represent or warrant that the information accessible via this site is accurate, complete or current.
Processing of orders
Credit/debit cards are debited before items are shipped by Complete Crafts..
Limitation of Liability
Except as specifically stated on this site, neither Complete Crafts nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Changes in Terms
Complete Crafts reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the Complete Crafts web site.

Copyright © 2006 Complete Crafts